Charting a Path to Diversity Leadership: Insights From AT&T’s Michelle Jordan

The murder of George Floyd sparked a momentous shift in the world of diversity, equity and inclusion, driving companies to pursue DEI initiatives with greater intentionality and vigor. The role of Chief Diversity Officers became even more vital in this context, as companies sought to transform their pledges and promises into reality.

AT&T (a DiversityInc Hall of Fame company) is among those that have taken significant strides in this direction. In a recent interview with DiversityInc as part of our CDO series, Michelle Jordan, AT&T’s Chief Diversity Officer, shared her experience and insights into what it takes to excel in this role and drive change.

DiversityInc: You’ve climbed the ranks at AT&T to take on the CDO role and have worn many different hats in your 17 years with the company. Can you talk a bit about that experience and your advice for people who want to move into diversity leadership but don’t have one of those natural starting points like HR?

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